After completion of the qualifying period, an agency worker can submit a written request to their agency. Then:
- The agency has 28 days to provide this information
- After 30 days, if not received, the agency worker can request this directly from the hirer. The hirer has 28 days to respond
- If unresolved, the agency worker may bring an Employment Tribunal claim
This publication is intended for general summary guidance. It is not and should not be considered legal advice. Specific advice should be sought for specific cases; we cannot be held responsible for any action (or decision not to take action) made in reliance upon the content of this publication.