What is Performance Management? (1)

Q. What is “Performance Management”?

A. ‘a process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. As such, it establishes shared understanding about what is to be achieved and an approach to leading and developing people which will ensure that it is achieved’. It is ‘a strategy which relates to every activity of the organisation set in the context of its human resource policies, culture, style and communications systems. The nature of the strategy depends on the organisational context and can vary from organisation to organisation’

ARMSTRONG, M. and BARON, A. (2004) Managing performance: performance management in action.