What is Performance Management? (2)

It should be:

  1. Strategic – the broader issues and longer-term goals
  2. Integrated – it should link the business, people management, individuals and teams
  3. Continuous – not just when poor performance occurs

It should incorporate:

  1. Performance improvement – throughout the organisation, for individual, team and organisational effectiveness
  2. Development – unless there is continuous development of individuals and teams, performance will not improve
  3. Managing behaviour – ensuring that individuals are encouraged to behave in a way that allows and fosters better working relationships